Customer Service and Support Software
SupportDesk Customer Service and Support software solution allows you to provide the highest level of support to external customers, and improve customer satisfaction.
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Multiple helpdesk platforms enable you to heighten communication with your customers:
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Customers can log, update and interrogate their own helpdesk calls via the web self-service portal, with the ability for you to allow them to see as much information as required, including the status of help desk calls, the engineer working on their issue, or the note audit trail of work.