SupportDesk ITSM, IT Service management software allows you to manage integral service desk processes such as Incident Management, Problem Management, Request Fulfilment and Change Management.

SupportDesk Customer Service and Support software solution allows you to provide the highest level of support to external customers, and improve customer satisfaction.

SupportDesk CAFM – Facilities Management Software for Computer Aided Facilities Management (CAFM), enables you to keep on top of all aspects of Property Management, from processing FM calls to scheduling Planned Preventative Maintenance, booking resources and managing Stock and Inventory.

With MOJ recommended templates built-in as standard, SupportDesk FOI helps you to ensure compliance with government legislation in a streamlined, paperless process. FOI Request forms can be completed and submitted by members of the public online, via the Self Service Portal.

SupportDesk HR, is a Human Resources helpdesk with controlled access privileges, which can be used alongside HR tools, to ensure that the unique security aspects of HR calls and staff requests can be catered for.

Complaints management software, SupportDesk CM helpdesk, allows your customers to log issues and complaints, and for you to aid swift and professionally managed resolutions.

Managed Service Providers software: SupportDesk MSP service desk, enables you to efficiently manage multi-organisational environments, and route tickets to specific parties in an automated workflow.